FAQ

I AM A ZIN MEMBER, BUT HOW COME I CAN’T GET A DISCOUNT?

PLEASE USE YOUR ZIN USERNAME AND PASSWORD TO LOG INTO OUR WEBSITE LIKE YOU DID FOR US WEBSITE. (PLEASE DO NOT REGISTER NEW ACCOUNT )

ONCE YOU LOGIN YOU WILL SEE THE ZIN DISCOUNT PRICES IN RED COLOR.

 

我是ZIN會員,但為何我得不到折扣?
請用你的ZIN登記賬戶和賬戶密碼登錄本網站,就像你登陸美國Zumba網站一樣。 (請不要登記新的賬戶)
一經登錄,紅色顯示為已折扣後的價格。

 

PAYMENT

I WANT TO PLACE AN ORDER. WHAT PAYMENT METHODS DOES ZUMBASHOP-SEA® ACCEPT?

  • ZUMBASHOP-SEA® accepts the following major credit cards: Visa, MasterCard, Discover and American Express and Paypal. Since all orders are placed online, we cannot accept money orders or checks.

 

付費
我希望購買你們網上的貨品,Zumbasho-sea 接受什麼付款方式?
  • Zumbashop-sea 利用 Paypal 為付款方式,而 PayPal 接受以下的信用卡 Visa, MasterCard, Discover & American Express
  • 由於我們是利用網上付款,所以我們不能接受現金和支票的交易

DELIVERY

TO WHICH COUNTRIES DOES ZUMBASHOP-SEA® FITNESS SHIP ORDERS?

  • ZUMBASHOP-SEA® ships to HONG KONG, MALAYSIA, SINGAPORE PHILIPPINES AND TAIWAN.

WHEN WILL MY ORDER BE DELIVERED?

  • After you submit your order, you will receive an email reviewing the items in your order. Please note that once submitted, orders cannot be modified or cancelled for any reason. You will receive a confirmation email with your order and the shipment tracking number(s) will be shown under your shopping history record. (tracking information may take up to 24 hours to activate). For more information, please refer to our Shipping Policy.
送遞
Zumbashop-sea 能將訂單送遞到那些國家?
  • Zumbashop-sea 能夠將你的訂單送遞到香港,馬來西亞,新加坡, 菲律賓共和國, 泰國和台灣。
請問要大概多久我會收到我的訂貨?
  • 當你提交訂單後,你會收到一封確認郵件讓你翻查你所訂的衣服。請注意,訂單一經提交,不論是什麼理由,所有資料都不能修改。而你的貨件追蹤編號會在已購(history)內。 (追蹤編號資料在24小時內會登記在賬戶內)。 如需要更多資料,請參閱航運政策

SHIPPING CHARGE?

SHIPPING CHARGE
HONG KONG USD 1 – 150 USD 151 – 250 USD 251 OR ABOVE
USD 5 USD 10 FREE SHIPPING
OTHER COUNTRIES USD 1 – 200 USD 201 – 450 USD 451 OR ABOVE
TAIWAN/ SINGAPORE/ MALAYSIAPHILIPPINES & THAILAND USD 32 USD 50 FREE SHIPPING
MALAYSIASABAH/SARAWAK USD 45 USD 65 FREE SHIPPING
PHILIPPINES COUNTRYSIDE USD 45 USD 65 FREE SHIPPING

 

all shipping charges are subject to change

 

ORDER
CAN I ADD MORE PRODUCTS TO AN ORDER THAT HAS ALREADY BEEN SUBMITTED?

  • We strongly recommend all customers to place their orders via website. But due to the overwhelming demand of manual add on, which increase manpower workload. Therefore starting from 1.Sep.2018 EACH manual add on/revise order, a service charge of USD 5 will be charged.

To avoid this service charge, we strongly recommend all customers place in their orders precisely.

  • 我們強烈建議所有客戶通過網站下訂單,由於一部份顧客於下單後要求我們手動添加,這大大增加了員工的工作量。從1.Sep.2018開始,每個額外添加/修改的訂單,我們將收取5美元的服務費。

為避免此服務費用,我們建議所有客戶下單前請確定所有產品正確及齊全。

 

OTHERS

CAN I GET A ZUMBA® WEAR PRODUCT CATALOG?

      • Currently, there is no catalog for Zumba® wear merchandise. To see all the latest styles offered, simply visit our Shop page.

WHAT IS THE ZIN™ MEMBER DISCOUNT FOR ZUMBA® WEAR ?

      • The discount varies from product to product. Please note that you have to be logged in to your ZIN™ account to receive your ZIN™ discount. If you are already logged in to your ZIN™ account, your discount prices will be shown in red color.

HOW DO I KNOW WHAT SIZE TO BUY?

    • Because every product is different, please refer to the size chart located in size chart
其他
我可以獲得ZUMBA®WEAR產品目錄嗎?
  • 目前我們沒有Zumba®服裝商品目錄。 要查看所有最新款式,瀏覽我們的商店頁面。
ZIN™會員能在ZUMBA®WEAR得到多少折扣?
  • 折扣因產品而異。 請注意,您必須登錄您的ZIN™帳戶才能獲得ZIN™折扣。 如果您已經登錄到您的ZIN™帳戶,您的折扣價格將顯示為紅色。
我如何知道購買什麼尺寸?
  • 因為每個產品都不同,請參考尺寸表中的尺寸表。