FAQ

I AM A ZIN MEMBER, BUT HOW COME I CAN’T GET A DISCOUNT? PLEASE USE YOUR ZIN USERNAME AND PASSWORD TO LOG INTO OUR WEBSITE LIKE YOU DID FOR US WEBSITE. (PLEASE DO NOT REGISTER NEW ACCOUNT ) ONCE YOU LOGIN YOU WILL SEE THE ZIN DISCOUNT PRICES IN RED COLOR. PLEASE SEND  EMAIL TO  SALES@ZUMBASHOP-SEA.COM  IF YOU NEED ASSISTANCE.

我是ZIN會員,但為何我得不到折扣?
請輸入你的ZIN Account  電郵地址作為用戶名稱(username)和登陸美國Zumba網站的密碼登錄本網站,就像你登陸美國Zumba網站一樣。 (請不要登記新的賬戶)
一經成功登錄,紅色顯示為已折扣後的ZIN價格。
如登錄問題需要協助請發電郵到 SALES@ZUMBASHOP-SEA.COM

PAYMENT I WANT TO PLACE AN ORDER. WHAT PAYMENT METHODS DOES ZUMBASHOP-SEA® ACCEPT?

  • ZUMBASHOP-SEA® accepts the following major credit cards: Visa, MasterCard, Discover and American Express and Paypal. Since all orders are placed online, we cannot accept money orders or checks.

 

付費
我希望購買你們網上的貨品,Zumbasho-sea 接受什麼付款方式?
  • Zumbashop-sea 利用 Paypal 為付款方式,而 PayPal 接受以下的信用卡 Visa, MasterCard, Discover & American Express
  • 由於我們是利用網上付款,所以我們不能接受現金和支票的交易

DELIVERY TO WHICH COUNTRIES DOES ZUMBASHOP-SEA® FITNESS SHIP ORDERS?

  • ZUMBASHOP-SEA® ships to HONG KONG, MAINLAND CHINA , MALAYSIA, SINGAPORE PHILIPPINES AND TAIWAN.

WHEN WILL MY ORDER BE DELIVERED?

  • After you submit your order, you will receive an email reviewing the items in your order. Please note that once submitted, orders cannot be modified or cancelled for any reason. You will receive a confirmation email with your order and the shipment tracking number(s) will be shown under your shopping history record. (tracking information may take up to 24 hours to activate). For more information, please refer to our Shipping Policy.
送遞
Zumbashop-sea 能將訂單送遞到那些國家?
  • Zumbashop-sea 能夠將你的訂單送遞到香港,中國大陸, 馬來西亞,新加坡 ,菲律賓共和國,泰國和台灣。
請問要大概多久我會收到我的訂貨?
  • 當你提交訂單後,你會收到一封確認郵件讓你翻查你所訂的衣服。請注意,訂單一經提交,不論是什麼理由,所有資料都不能修改。而你的貨件追蹤編號會在已購(history)內。 (追蹤編號資料在24小時內會登記在賬戶內)。 如需要更多資料,請參閱航運政策

SHIPPING CHARGE?

SHIPPING CHARGE
HONG KONG USD 1 – 150.9 USD 151 – 250.9 USD 251 OR ABOVE
USD 5 USD 10 FREE SHIPPING
TAIWAN/ SINGAPORE/ MALAYSIA/CHINA/ PHILIPPINES & THAILAND USD 1 – 250.9   USD 251 OR ABOVE
USD 10 FREE SHIPPING
OTHER COUNTRIES ( Far area) USD 1 – 200 USD 201 – 450 USD 451 OR ABOVE
MALAYSIA SABAH/SARAWAK USD 45 USD 65 FREE SHIPPING
PHILIPPINES COUNTRYSIDE USD 45 USD 65 FREE SHIPPING

不能投遞的地址?

如因下單地址不正確而導致訂單需要取消,手續費將會在已付款項中扣除

If the order needs to be canceled due to an incorrect order address, the handling fee will be deducted from the payment

 

8 Nov 2022 Updated

We offer FREE SHIPPING on orders over USD251 for Singapore/ Taiwan /Malaysia/China /Philippines/Thailand now!!!

Order total from USD1-250.9 with only USD10 shipping fee
Free shipping on orders over USD251

(**Far area of Malaysia/Thailand/Philippines excluded)

*The above free shipping is calculated based on one order = one package, excluding the shipping cost of splitting into two or more packages. If it is required to be split and sent, we will only provide one package for free (Do not support the combined package method to obtain free shipping)
*If tax is incurred, it will be paid by the recipient

現在新加坡/台灣/馬來西亞/中國/菲律賓/泰國訂單總額超過 251 美元免運費!!!

訂單總額USD1-250.9只需USD10運費
訂單總額滿251可享包郵
(**不包括馬來西亞/泰國/菲律賓的偏遠地區 )

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

*以上包郵是以一個訂單一個包裹計算,不包括分拆成兩個或以上包裹的運費,如要求分拆寄出,我們只包一份包裹免郵(不支持合包方式來獲取包郵)
*如產生稅款將由收方支付

all shipping charges are subject to change   ORDER CAN I ADD MORE PRODUCTS TO AN ORDER THAT HAS ALREADY BEEN SUBMITTED?

  • We strongly recommend all customers to place their orders via website. But due to the overwhelming demand of manual add on, which increase manpower workload. Therefore starting from 1.Sep.2018 EACH manual add on/revise order, a service charge of USD 5 will be charged.

To avoid this service charge, we strongly recommend all customers place in their orders precisely.

  • 我們強烈建議所有客戶通過網站下訂單,由於一部份顧客於下單後要求我們手動添加,這大大增加了員工的工作量。從1.Sep.2018開始,每個額外添加/修改的訂單,我們將收取5美元的服務費。

為避免此服務費用,我們建議所有客戶下單前請確定所有產品正確及齊全。   OTHERS CAN I GET A ZUMBA® WEAR PRODUCT CATALOG?

      • Currently, there is no catalog for Zumba® wear merchandise. To see all the latest styles offered, simply visit our Shop page.

WHAT IS THE ZIN™ MEMBER DISCOUNT FOR ZUMBA® WEAR ?

      • The discount varies from product to product. Please note that you have to be logged in to your ZIN™ account to receive your ZIN™ discount. If you are already logged in to your ZIN™ account, your discount prices will be shown in red color.

HOW DO I KNOW WHAT SIZE TO BUY?

    • Because every product is different, please refer to the size chart located in size chart
其他
我可以獲得ZUMBA®WEAR產品目錄嗎?
  • 目前我們沒有Zumba®服裝商品目錄。 要查看所有最新款式,瀏覽我們的商店頁面。
ZIN™會員能在ZUMBA®WEAR得到多少折扣?
  • 折扣因產品而異。 請注意,您必須登錄您的ZIN™帳戶才能獲得ZIN™折扣。 如果您已經登錄到您的ZIN™帳戶,您的折扣價格將顯示為紅色。請確保登入我們網站的密碼跟登入www.zumba.com 的密碼相同
我如何知道購買什麼尺寸?
  • 因為每個產品都不同,請參考尺寸表中的尺寸表。