I AM A ZIN MEMBER, BUT HOW COME I CAN’T GET A DISCOUNT? PLEASE USE YOUR ZIN USERNAME AND PASSWORD TO LOG INTO OUR WEBSITE LIKE YOU DID FOR US WEBSITE. (PLEASE DO NOT REGISTER NEW ACCOUNT ) ONCE YOU LOGIN YOU WILL SEE THE ZIN DISCOUNT PRICES . PLEASE SEND  EMAIL TO  [email protected]  IF YOU NEED ASSISTANCE.

PAYMENT I WANT TO PLACE AN ORDER. WHAT PAYMENT METHODS DOES ZUMBASHOP-SEA® ACCEPT?

• ZUMBASHOP-SEA® accepts the following major credit cards: Visa, MasterCard, Discover and American Express and Paypal. Since all orders are placed online, we cannot accept money orders or checks.

DELIVERY TO WHICH COUNTRIES DOES ZUMBASHOP-SEA® FITNESS SHIP ORDERS?

• ZUMBASHOP-SEA® ships to HONG KONG, MAINLAND CHINA , MALAYSIA, SINGAPORE PHILIPPINES AND TAIWAN.

WHEN WILL MY ORDER BE DELIVERED?

• After you submit your order, you will receive an email reviewing the items in your order. Please note that once submitted, orders cannot be modified or cancelled for any reason. You will receive a confirmation email with your order and the shipment tracking number(s) will be shown under your shopping history record. (tracking information may take up to 24 hours to activate). For more information, please refer to our Shipping Policy.

SHIPPING CHARGE?

不能投遞的地址?

如因下單地址不正確而導致訂單需要取消，手續費將會在已付款項中扣除

If the order needs to be canceled due to an incorrect order address, the handling fee will be deducted from the payment

*The above free shipping is calculated based on one order = one package, excluding the shipping cost of splitting into two or more packages. If it is required to be split and sent, we will only provide one package for free (Do not support the combined package method to obtain free shipping)
*If tax is incurred, it will be paid by the recipient

*以上包郵是以一個訂單一個包裹計算，不包括分拆成兩個或以上包裹的運費，如要求分拆寄出，我們只包一份包裹免郵（不支持合包方式來獲取包郵）
*如產生稅款將由收方支付

all shipping charges are subject to change   ORDER CAN I ADD MORE PRODUCTS TO AN ORDER THAT HAS ALREADY BEEN SUBMITTED?

• We strongly recommend all customers to place their orders via website. But due to the overwhelming demand of manual add on, which increase manpower workload. Therefore starting from 1.Sep.2018 EACH manual add on/revise order, a service charge of USD 5 will be charged.

To avoid this service charge, we strongly recommend all customers place in their orders precisely.

• 我們強烈建議所有客戶通過網站下訂單，由於一部份顧客於下單後要求我們手動添加，這大大增加了員工的工作量。從1.Sep.2018開始，每個額外添加/修改的訂單，我們將收取5美元的服務費。

為避免此服務費用，我們建議所有客戶下單前請確定所有產品正確及齊全。   OTHERS CAN I GET A ZUMBA® WEAR PRODUCT CATALOG?

• • • Currently, there is no catalog for Zumba® wear merchandise. To see all the latest styles offered, simply visit our Shop page.

WHAT IS THE ZIN™ MEMBER DISCOUNT FOR ZUMBA® WEAR ?

• • • The discount varies from product to product. Please note that you have to be logged in to your ZIN™ account to receive your ZIN™ discount. If you are already logged in to your ZIN™ account, your discount prices will be shown in red color.

HOW DO I KNOW WHAT SIZE TO BUY?

• • Because every product is different, please refer to the size chart located in size chart